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Companies, are you testing the patience of your customers with disabilities?

    

As a user of assistive technology, I've experienced firsthand the frustration of encountering inaccessible digital products. But what's even more frustrating is being asked to report these issues through complicated channels, only to be met with a generic response and no resolution.


Let's be real, when companies rely on their customers to test and report accessibility issues, it's not just unfair – it's also a missed opportunity. By investing in a dedicated team of user testers with disabilities, companies can catch these bugs before production and create a more inclusive experience for all.


Instead of getting accessibility testing for free, why not invest in making your digital products accessible to everyone? Your customers (and your bottom line) will thank you.


If you resonate with the post, please visit the URL below, express your self in the comments and don’t forget to share it with your network for visibility:

https://www.linkedin.com/posts/mujtabam_accessibilitymatters-inclusivedesign-userexperience-activity-7404868419868647424-X4Kl?utm_source=share&utm_medium=member_desktop&rcm=ACoAAADXBygBYwNfopdycFKZA87kqWs9BLmxt-0


Reach out to the author by mail, send your thoughts to: write2me@mister-kayne.com


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Comments

  1. Oh my! Yes, especially with this AI going around. You just can't get in contact with hardly anyone these days.

    ReplyDelete

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